Terms of Use

This website is owned by Monash Energy Holdings Limited (ABN 69 084 237 203) of Level 14, 390 St Kilda Road, Melbourne, Victoria, Australia (Monash Energy).
We have created this website for your use and enjoyment. By accessing or using this website, you agree to the terms of use of our website set out below. The Terms of Use include our legal disclaimer and our privacy policy, and any other terms or conditions on this website.
We may change the Terms of Use at our discretion and without notice. A version of the current Terms of Use will be available on this website as they are changed. By continuing to use our website you accept the Terms of Use as they apply from time to time. A copy of our current Terms of Use is displayed on our website at all times. This legal disclaimer is in no way limited or altered by any other terms or conditions on this website.

Use

You must use this website in a responsible, cooperative and professional manner.
You must not:

Tamper with, hinder the operation of or make unauthorised modifications to the website
Delete data from the website without permission
Knowingly transmit any virus or other disabling feature to the website
Pretend to be another person to gain access to the website or use the website without permission
Povide false or misleading information to us via our website
Attempt to do any of the above acts
Knowingly permit another to do any of the above acts

You agree to immediately notify us if you become aware that there is a threat to the security or proper operation of the website.

Monash Energy’s Intellectual Property

Unless otherwise indicated, Monash Energy owns the copyright in the content on this website. Some of the copyright in the content may be owned by someone else and is included on our website under a licence or agreement.
You may only access and use the content for non-commercial or personal use unless you have prior written approval from us. You may print out any content on this website for your personal use. All other use, copying or reproduction of this website or any part of it is prohibited (except to the extent permitted by law). None of the content or any part of it may be reproduced on any other Internet website.
If you seek to reproduce or otherwise use the content in any way it is your responsibility to obtain approval for such use where necessary.
Monash Energy is the owner of several registered trademarks which appear on this website. Use of these trademarks will infringe our intellectual property rights.

Liability

Monash Energy is not responsible to you or anyone else for any loss suffered in connection with the use of this website or any of the content. This includes, but is not limited to, the transmission of any computer virus.
Monash Energy makes no warranties or representations (express or implied) about this website or any of the content. We exclude, to the maximum extent permitted by law, any liability which may arise as a result of the use of this website, its content or the information on it.
Where liability cannot be excluded, any liability incurred by us in relation to the use of this website or the content is limited as provided under the Trade Practices Act 1974 (s68A). We will never be liable for any indirect, incidental, special or consequential loss arising out of the use of this website, including loss of business profits.

Links from this Website

Our website is linked to other websites over which we have no control. We make no representations about the accuracy of information contained on those websites. We are not liable for the content on those websites.

Jurisdiction

This website is created and controlled by Monash Energy.
This website may be accessed in Australia and in other countries. We make no representation that the content of this website complies with laws of any country outside Australia. If you access this website from outside Australia, you do so at your own risk and you are responsible for ensuring compliance with all laws in the place in which you are located.

SPAM

Monash Energy publishes electronic addresses on this website to facilitate communication relating to our business. This is not to be inferred as consent by Monash Energy or the relevant addressees to receiving unsolicited commercial electronic messages or Spam.

Privacy Policy


Our Approach to Privacy and Spam

Monash Energy Holdings Limited (Monash Energy) respects your privacy. We have developed our own privacy principles, which embody the National Privacy Principles in the Privacy Act 1988 (Privacy Act).
Monash Energy also complies with the Spam Act 2003, which deals with restrictions on sending emails.

Personal Information Collected

We do not generally collect personal information about you except when you provide that information voluntarily (by, for example, submitting an enquiry).
When you visit this website or download information from it, our Internet Service Provider (ISP) makes a record of your visit and records the following information:

Your Internet address
Your domain name, if applicable
The date and time of your visit to the website

Our ISP also collects information such as the pages our users access, the documents they download, links from other sites they follow to reach our site, and the type of browser they use. This information, however, is anonymous and is only used for statistical and website development purposes.

Use and Disclosure of Personal Information

We use your information to deal with your enquiry and to provide you with information relevant to you about the Monash Energy Project. We may add your personal information to a database for this purpose. We may share your information with other members of the Anglo American plc group, including those who are located outside Australia.
Monash Energy may disclose your information to service providers, agents, contractors and strategic partners from time to time to help us to provide you with information relevant to you about the Monash Energy Project. If we do this, we generally require these parties to protect your information in the same way we do.
We will handle personal information relying on the employee and related bodies corporate exemption in the Privacy Act where these exemptions are relevant.
We undertake not to sell, rent or trade your personal information. We will not disclose information about you unless the disclosure is:

Required by law (eg the Australian Tax Office)
Is authorised by law (eg to protect our interests or where we have a duty to make such disclosure)
You have consented for us to disclose the information about you

Personal Information Quality

It is our goal to ensure that your personal information is correct, accurate, relevant, timely and secure. In order for us to meet this goal, please advise us promptly of any changes to your details. Further, if it comes to your attention that we possess certain information about you that is not correct, accurate, complete, or up-to-date, please contact us and we will endeavour to update our records on your behalf. We may require proof of your identity before changing personal records.

Security

We use a variety of physical and electronic security measures, including restricting physical access to our offices, and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use or disclosure.
The Internet is not a secure environment. If you use the Internet to send us any information, including your email address, it is sent at your own risk.

Access

You have a right to access most personal information we hold about you. Please contact our Privacy Compliance Officer (see below) to ask for access to your information, or if you have a complaint concerning your information privacy. We may deny your request in some circumstances. If we do this, we will tell you why.

Accuracy

If you think that any information we hold about you is inaccurate, please contact us our Privacy Compliance Officer (see below) and we will take reasonable steps to ensure that it is corrected.

Cookies

A cookie is a small message given to your web browser by our web server. The browser stores the message in a text file, and the message is then sent back to the server each time the browser requests a page from the server.
At this point in time we do not use cookies in the operation of our website. Despite this, we may review this policy and implement the use of cookies. If this is to occur, then we will promptly update this policy so that you understand when and how we will be using cookies.

Changes to this Policy

We reserve the right to make changes to this privacy policy from time to time for any reason. We will make those changes accordingly and display such changes on our website. This privacy statement was last amended 2 September 2005. You should check our website for any policy changes before providing further personal information to us.

Disclaimer

This privacy policy is subject to our disclaimer and liability limitation outlined on our website. You should read that disclaimer before providing personal information to us. It can be accessed at ????

Contact Us

If you would like to contact us with regards to anything concerning this privacy policy, then please contact us by:

E-mail: privacy@monashenergy.com.au
Ph: (03) 9868 7800 between 9.00am and 4.00 pm – Monday to Friday
In writing to the address below:

The Privacy Compliance Officer
Monash Energy Holdings Limited
Level 14
390 St Kilda Road
MELBOURNE VIC 3004

© Copyright 2005 Monash Energy Holdings Limited (ABN 69 084 237 203). All Rights Reserved.